Return & Refund Policy
Thank you for shopping at EFI Connectors
If you are not entirely satisfied with your purchase, we're here to help.
Defective items will be replaced free of charge. We will replace a defective item for up to 60 days from the date of purchase. We will issue a return label to return the defective item to us.
You have 45 calendar days to return an item from the date you received it.
To be eligible for a full refund, your item must be unused and in the same condition that you received it. Opened items will incur a 15% restocking fee. All items must be returned in the original packaging. Shipping is non-refundable.
Once we receive your return we will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.
Most refunds are received in 5-7 business days depending on the method of payment.
Return Shipping (Non-Defective Items)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable except on defective items. On defective items we will issue a shipping label to you to return the defective item.
If you have any questions on how to return your item to us please contact us.