Return & Refund Policy

Thank you for shopping at ​EFI Connectors
If you are not entirely satisfied with your purchase, we're here to help.

Defective Items

Defective items will be replaced free of charge. We will replace a defective item for up to 60 days from the date of purchase. We will issue a return label to return the defective item to us.



You have 45 calendar days to return an item from the date you received it.
To be eligible for a full refund, your item must be unused and in the same condition that you received it. Opened items will incur a 15% restocking fee. All items must be returned in the original packaging. Shipping is non-refundable. 



Once we receive your return we will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

Most refunds are received in 5-7 business days depending on the method of payment.


Return Shipping (Non-Defective Items)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-​refundable except on defective items. On defective items we will issue a shipping label to you to return the defective item.

Questions ?

If you have any questions on how to return your item to us please contact us.